Peer Support Facilitator Training


Welcome to the Peer Support Facilitator Training series. These videos are designed to equip you with the knowledge and skills needed to lead meaningful and effective peer support groups for caregivers. From building trust and managing discussions to adapting support for diverse needs, each lesson provides practical strategies to create a safe, inclusive, and empowering space. Whether you’re new to facilitation or looking to refine your approach, these lessons will help you foster strong, supportive connections among caregivers.

Lesson 1: Role of the Facilitator

Peer support facilitators play a vital role in creating safe, supportive spaces for caregivers. This video explores the responsibilities of facilitators, from organizing meetings to guiding discussions and providing resources. Learn how lived experience, effective communication, and empathy help build trust and strengthen peer support groups.

Lesson 2: Building Trust and Managing Discussions

Trust is the foundation of effective peer support. This video explores strategies for building a safe, inclusive environment, managing group discussions, and handling conflicts constructively. Learn how to foster open communication and create a supportive space for caregivers.

Lesson 3: Different Models for Peer Support

Peer support comes in many forms, from online discussions to structured in-person meetings. This video explores different models of peer support, best practices for each, and how to choose the right approach for your group.

Lesson 4: Training Techniques & Best Practices

Learn about key training techniques for effective peer support facilitation. Learn how to use icebreakers, discussion circles, and “I” statements to foster open communication. Discover strategies for managing time, ensuring balanced participation, and encouraging quieter members to share.

Lesson 5: Meeting the Needs of Diverse Caregivers

This lesson highlights the importance of adapting peer support programs to meet the diverse needs of caregivers. Learn strategies for customizing content, integrating evidence-based practices, and providing up-to-date resources.

Lesson 6: Measuring Success

In the final lesson, explore how to measure the success of your program using both quantitative and qualitative data. Learn how self-evaluations, participant feedback, and facilitator observations can help improve caregiver outcomes and enhance overall program effectiveness.